Privacy Policy

Information We Collect

We collect two categories of information:

1.1 Information You Provide Directly

1.2 Information Collected Automatically

How We Collect Information

• Trial registration form on zenithtally.in — you fill this in voluntarily.
• WhatsApp communication — when you contact us for payment, License Key delivery, or support.
• Software activation — the app generates a System ID from your hardware (CPU model, MAC address, hostname) using a one-way cryptographic hash. This hash cannot be reversed to identify your hardware. It is shared with us only when you send it via WhatsApp for activation.
• Website server logs — standard logs maintained by our hosting provider (Hostinger). These are routine logs and are not used for behavioural tracking.

How We Use Your Information

We use the information we collect only for the following purposes:

• License Key generation and delivery — your System ID and payment reference are used to generate and send your unique License Key via WhatsApp.
• Customer support — your name, mobile number, and firm name help us provide personalised support via WhatsApp.
• Product updates and announcements — we may send you information about new features, version updates, or renewal reminders via WhatsApp or email. You may opt out at any time by requesting removal from our contact list.
• Fraud prevention — payment references and System IDs are used to verify legitimate license requests and detect misuse.
• Internal analytics — aggregate, non-personal data (number of trial registrations by city, profession breakdown) helps us understand our user base. This data does not identify individuals.
• Legal compliance — we may retain and disclose information as required by applicable law, court order, or governmental authority.

We will not use your information for any purpose not listed above without obtaining your explicit consent.

Information We Do Not Collect

The following categories of data are explicitly NOT collected by ZenithTally:

• Your financial data — ledgers, vouchers, stock items, balance sheets, and all other financial data processed through ZenithTally stays entirely on your local computer. It is never transmitted to our servers.
• Your TallyPrime data — all TallyPrime connection, data retrieval, and voucher posting happens on your local network between ZenithTally and TallyPrime. No data from this process reaches us.
• Your GST data — GSTR files uploaded to ZenithLens are processed locally on your machine. They are never uploaded to our servers.
• Aadhaar, PAN, or bank account details — we never request or store any government identification numbers or banking credentials.
• Passwords — we do not have a password-based account system. There is no user account to log into on zenithtally.in.
• Sensitive personal data as defined under IT Rules 2011 (passwords, financial information, health data, biometric data) — we do not collect any such data.

Data Storage and Security

• Where data is stored: Customer registration data and license records are stored locally on the Company's devices (laptop/PC) using standard files and locally-hosted admin tools. No third-party cloud database is used to store personal data.
• Security measures: We implement reasonable security practices as required by IT Rules 2011, including password protection of admin tools, encrypted storage of license records, and restricted access to customer data files.
• WhatsApp: Communications via WhatsApp are subject to WhatsApp's own privacy policy and end-to-end encryption. We treat WhatsApp messages as confidential but cannot guarantee the security of the WhatsApp platform itself.
• Data breach: In the event of a data breach that is likely to cause significant harm to any individual, the Company will notify affected users and relevant authorities as required by applicable law, within a reasonable time.
• No international transfers: Your data is stored and processed in India and is not transferred to any country outside India.

Data Sharing and Third Parties

We do not sell, rent, trade, or share your personal information with any third party, except in the following limited circumstances:

• Legal requirements: We may disclose your information if required to do so by law, court order, government authority, or law enforcement agency under applicable Indian law.
• Business transfer: In the event the business is transferred or acquired, customer data may be transferred to the new owner, who will be bound by this Privacy Policy.
• With your explicit consent: In any other circumstance, only with your prior written consent.

We do not share your data with: advertisers, data brokers, marketing companies, analytics platforms, or any other commercial third parties.

Data Retention

• Trial registrations: Retained for up to 24 months from the date of registration for the purpose of converting trial users to subscribers.
• Subscriber records (name, mobile, System ID, payment reference): Retained for the duration of the subscription plus 3 years for legal and accounting compliance.
• WhatsApp messages: Retained as long as reasonably necessary for support and compliance purposes.
• Deletion requests: You may request deletion of your data at any time (see Your Rights below). We will comply within 30 days, except where retention is required by law.

Your Rights

Under applicable Indian law, including the IT Rules 2011 and the DPDP Act, 2023, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request correction of inaccurate or outdated personal data.
• Right to erasure (Right to be forgotten): You may request deletion of your personal data, subject to legal retention obligations.
• Right to withdraw consent: Where processing is based on consent (such as marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.
• Right to opt out of communications: You may opt out of WhatsApp or email marketing at any time by informing us via WhatsApp or email.
• Right to grievance redressal: You have the right to raise a complaint with our Grievance Officer (contact details below).

To exercise any of these rights, contact us at support@zenithtally.in. We will respond within 30 days.

Cookies and Website Tracking

• Our website (zenithtally.in) is a static HTML website. We do not use cookies, tracking pixels, or any client-side tracking technologies.
• The trial registration form stores submitted data in the browser's localStorage — this is a browser-side storage mechanism that does not transmit data to any server. It is used only to display submitted leads in the admin panel on the same device.
• We do not use Google Analytics, Facebook Pixel, or any other third-party analytics or advertising tools.

Children's Privacy

ZenithTally products are professional accounting and tax tools intended for use by adults (18 years or older) engaged in CA practice, tax consulting, accounting, or business management. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes:

• The "Last Updated" date at the top of this document will be revised.
• Material changes will be communicated to registered users via WhatsApp or email.
• Your continued use of our website or software after the updated policy takes effect constitutes your acceptance of the changes.

Contact and Grievance Officer

As required under Rule 5(9) of the IT Rules, 2011, we have designated a Grievance Officer to address complaints and concerns regarding this Privacy Policy:

This Privacy Policy was last reviewed and updated on 04 April 2026.